Anti-Fraud Policy

Credit-card fraud is on the increase. No country, company or individual is immune to the trend.

That makes it even more important that all your holiday transactions are treated with utmost privacy and security.

Premier Maldives (part of IMH group) has established anti-fraud practices throughout the company to protect the interests of all our clients to the best of our ability.

The aim is to protect the privacy of your personal details – including your credit/debit card details, other personal details and details of your holiday arrangements.

Premier Maldives staff are instructed to follow these procedures rigorously:

  • All credit/debit card payments have the protection of HSBC’s secure epayments system.
  • Every Premier Maldives computer is password protected for personal use and uses firewalls, automatically-updated anti-virus protection and Adware protection.
  • All hard discs, discs and portable storage devices are erased before they are discarded.
  • Passwords for Premier Maldives’s admin system are restricted to users only and changed regularly.
  • Premier Maldives, in Maldives office, shreds after use all printouts of personal information that might be used to build up your personal profile.
  • Any printouts of your details, such as flight information, are kept securely.
  • Premier Maldives posts information arrives in unmarked envelopes to reduce the chance of postal fraud.
  • Premier Maldives’s office has 24-hour security.
  • Company staff are checked, well known to each other and operate in a caring and responsible environment.
  • Premier Maldives never passes your personal information to third parties.
  • Premier Maldives never spams – our email circulars are restricted to an occasional emailed newsletter and requests to be removed from this list will immediately be respected.
  • As a Maldives company, Premier Maldives’s directors undergo financial and personal checks to EU standards.

Please ensure that any holiday supplier you use understands and follows similar procedures. Some do, many do not.

Chip-and-pin has still not been introduced in many parts of the world. We therefore recommend that for all your holiday transactions that you take care with all credit/debit-card transactions and, if you are at all unsure, pay in cash.

Please keep your holiday memorable for the right reasons.

Premier Maldives management